CONTACT CENTER AND CX PRIORITIES: 2021 ENTERPRISE SURVEY RESULTS

 

CONTACT CENTER AND CX PRIORITIES: 2021 ENTERPRISE SURVEY RESULTS
CONTACT CENTER AND CX PRIORITIES: 2021 ENTERPRISE SURVEY RESULTS

DMG surveyed contact center leaders to learn how companies and their service departments are planning to institutionalize the mindset and practices that got them through the pandemic, to navigate successfully in a transformed business world.

 
 
 
 
 
 

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